Effective Date: 04/16/2025

At Thaakat Health Company, we take pride in providing high-quality, natural health products. Your satisfaction means everything to us, and we’re here to help if something isn’t quite right.

1. Returns

Due to the perishable and consumable nature of our products (such as health shots, honey, and shilajit), we currently do not accept returns once a product has been opened or used.

However, we may accept returns under the following conditions:

• The product is unopened, unused, and in its original packaging
• The return request is made within 7 days of delivery
• The item is damaged or incorrect upon arrival (with proof)

To start a return, please email us at [Your Email Address] with your order number and a clear photo of the product if it was damaged or incorrect.

2. Refunds

If your return is approved:

• You’ll receive a full or partial refund to your original payment method (depending on the situation).
• Please allow 5–10 business days for the refund to be processed.

Refunds are not issued for:

• Products that have been opened or used
• Returns requested after the 7-day window
• Items damaged due to misuse or not following product storage instructions

3. Exchanges

We do not offer product exchanges at this time. If you received a damaged or wrong item, we’ll either replace it or issue a refund.

4. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or defective product). We recommend using a trackable shipping method.

Need Help?
If you have any questions about your order, reach out to our support team:
📧 07973171562
We’re happy to assist!